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Customer Experience Management
Master of Business Administration <br />

Master of Business Administration

Customer Experience Management Concentration

MBA: Customer Experience Management Concentration

MBA in Customer Experience Management

In our competitive, social media-driven marketplace, customer experience is not just important; it's imperative. Qualified professionals who can help businesses sustain customer loyalty are in high demand. As one of our many concentrations, our Customer Experience Management MBA can give you the knowledge and skills you need to help manage, oversee and evaluate customer experience.

Whether you're interested in advancing your career beyond traditional marketing management or becoming a consumer experience analyst or strategy consultant, our MBA in Customer Experience Management can help you understand the fundamentals of customer perspective, and apply key technologies for professional success.

Want to know more about how you can earn your MBA in Customer Experience Management from Keller? Request information and a member of our team can help answer your questions.

"The hands-on approach in the classroom provided me with the necessary tools to build on existing strengths and face various challenges in the workplace."

- Joan Cetera, Keller Alumna

Graduation Requirements

Total program length for our Customer Experience Management MBA varies based on the number of courses taken per 16-week session. That means that if you take 1 class per session, you could complete your degree program in as few as 32 months.

Total credit hours: 48
Required program: 30
Customer Experience Management concentration: 12
Elective: 6

On Campus and Online

Keller Graduate School of Management offers the flexibility to complete your graduate program both on campus and online, depending on where you live. Our hybrid approach lets you register for both online and on campus courses. This flexibility allows students to balance work and life while preparing for the future. Program and course availability varies by location.