Graduate Certificate in Health Services Management

Study at Keller on campus, online or a mix of both

We give you the flexibility to attend classes at any of our 90+ campus locations, take all of your graduate courses online or even do a combination of both.

Explore online learning

At Keller, we offer online graduate classes taught with the same focus on personal attention and academic rigor as classes taught on campus. And because courses are offered online, you can schedule working on your education around working on your career — not the other way around.

On campus and online

For those students who need the flexibility of studying online to balance work, school and life, but also want a classroom experience, we offer a mix of both on campus and online learning. Take some courses online and some at a location convenient for you, whichever best fits your schedule.

Tuition, fees and expenses^†
Health Services Management Graduate Certificate¹

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Note: Tuition for Canadian residents enrolled in U.S.-based programs delivered online is charged in Canadian dollars at rates shown.
† Effective beginning July 2012.
1 Availability varies by location.
2 At average estimated per-course expense for textbooks and materials of $175; average estimated per-course expense does not apply to exam-prep courses, the per-credit-hour cost for which includes textbook and materials expense.
3 At current tuition rates and credit hours shown; includes $40 application fee ($30 for applicants at locations in Florida, Georgia and Tennessee), and average estimated textbook and materials expense.

Experience the real value of a graduate education

Not only will you be learning skills that could help you rise to the top of your field, you'll also be gaining a valuable credential that may affect your entire career. A graduate education could change your earning potential, ability to be promoted and more.

Financing options

There are many scholarships and other financial aid options available for qualifying students that may help make your graduate education more affordable. Click one of the links below for more info.

Health Services Management Graduate Certificate Requirements

Total program length varies based on the number of courses taken per 8-week session. That means that if you take 1 class per session, you could earn your graduate certificate in as few as 14 months.

Health Services Management Graduate Certificate Coursework

Our graduate certificate coursework is designed so that you can earn the credentials and core competencies you need to move forward in your career. You can earn a standalone graduate certificate or you can transfer the qualifying credit hours toward earning a master's degree.

Click on a course name below for its full description.

Required certificate courses (21 credit hours)

Accounting and Finance: Managerial Use and Analysis (ACCT504) - 3 credit hours

This course introduces core accounting and finance concepts and tools needed by managers. Topics are presented from a user perspective and include transaction analysis; financial statement analysis and interpretation; financial ratio analysis; job-order costing; cost-volume-profit analysis; and operational, cash and capital budgeting. No prerequisite

Leadership and Organizational Behavior (MGMT591) - 3 credit hours

This course examines inter- and intrapersonal dynamics as they affect achievement of corporate goals. Topics include theories of organizational behavior concepts and applications, including motivation, group dynamics, organizational communication processes, leadership, power, authority, team building and organizational development. Managing change in a complex domestic and international environment is also emphasized. Students are provided with a solid foundation for examining organizational behavior in a systematic manner. No prerequisite

Marketing Management (MKTG522) - 3 credit hours

Marketing Management presents a structured approach to understanding and managing the marketing function. Each student chooses a product or service and develops a written marketing plan to learn how to determine and integrate elements of a marketing strategy. Topics include market segmentation, targeting, positioning and research; product decisions; pricing; channels of distribution; sales management; advertising; new product development; and marketing budgets. Special attention is given to applied business research and to the roles international and ethical considerations play in making marketing decisions. No prerequisite

Choose any four of the following courses:

Health Service Systems (HSM541) - 3 credit hours

This course surveys the major components and organizational interrelationships of the U.S. health care delivery system across the continuum of care. Coursework emphasizes personnel, institutions, delivery systems, policy and payment mechanisms. Variables of access, cost and quality are introduced, and delivery of health care within those variables is outlined. No prerequisite

Health Rights and Responsibilities (HSM542) - 3 credit hours

This course examines the growing importance of legal and ethical matters in health care from the manager's perspective. Topics include legal aspects of the corporation, and physician/patient, institution/patient and institution/physician relationships. Ethical issues related to individual life-cycle stages, health services institutions, third-party payers and public policy initiatives are also discussed. No prerequisite

Health Services Finance (HSM543) - 3 credit hours

This course provides an understanding of the unique features of health care finance, including payment sources and reimbursement arrangements, as well as of emerging trends within the health care industry that impact the financial decision-making process of various health care industries. Covered are financial planning, operating revenue, working capital, resource allocation, financial analysis and the future of health care. Special emphasis is given to managing inpatient and outpatient costs and ratios, capitated payment systems, the resource-based relative value system (RBRVS), the prospective payment system (PPS) the impact of mergers, compliance issues and joint venture activities. No Prerequisite

Health Policy and Economics (HSM544) - 3 credit hours

This course focuses on the relationship between health care economics and public policy, and assists students in developing an understanding of the public policy formulation and implementation process, as well as awareness of critical issues in American health policy. Students are exposed to health care economics issues of supply and demand, technology, health care labor, equity and efficiency, and application of economic analysis to the public policy development process. No prerequisite

Managed Care (HSM546) - 3 credit hours

Managed Care examines evolution and development of managed care approaches to delivering and financing health services in the United States. Fundamental concepts of insurance and risk management are reviewed, as are forces that have driven growth of managed healthcare. Types of managed care organizations and operational models are outlined. Perspectives of consumers, providers, purchasers and insurers of healthcare are discussed. Recent trends and issues affecting evolution of health insurance and managed care are considered, as are relevant legislative and regulatory standards shaping these industries. No prerequisite