Graduate Certificate in Customer Experience Management
Graduate Customer Experience Management Certificate
With the growing impact of customer experience on business success comes an increasing need for well-qualified professionals in the field of Customer Experience Management. Our Graduate Certificate in Customer Experience Management can prepare you to track, shape and oversee interactions between customers and organizations — and ultimately sustain customer loyalty. Whether you are interested in understanding and managing consumer perspectives or pursuing a career in marketing or advertising, our Customer Experience Management Graduate Certificate can help take you to the next level.
Want to know more? Request information and a member of our team can help answer your questions.
"I am an online student. If I leave a voicemail or an email, I get a return call or email within 24 hours."
- Alicia Robinson, Keller Student
Total length of the Customer Experience Management Graduate Certificate program varies based on the number of courses taken per 8-week session. That means that if you take 1 class per session, you could complete your Customer Experience Management Graduate Certificate in as few as 16 months.
Total credit hours: 24
On Campus and Online
For those students who need the flexibility of studying online to balance work, school and life, but also want a classroom experience, we offer a mix of on campus and online learning, plus in our innovative extended classrooms. Take some courses online and some at a location convenient for you, whichever best fits your schedule. Program, course, and extended classroom availability vary by location.