Customer Experience Management Certificate
Graduate Certificate <br />

Graduate Certificate

Customer Experience Management

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Graduate Certificate in Customer Experience Management

Graduate Customer Experience Management Certificate

With the growing impact of customer experience on business success comes an increasing need for well-qualified professionals in the field of Customer Experience Management. Our Graduate Certificate in Customer Experience Management can prepare you to track, shape and oversee interactions between customers and organizations — and ultimately sustain customer loyalty. Whether you are interested in understanding and managing consumer perspectives or pursuing a career in marketing or advertising, our Customer Experience Management Graduate Certificate can help take you to the next level.

Want to know more? Request information and a member of our team can help answer your questions.

"I am an online student. If I leave a voicemail or an email, I get a return call or email within 24 hours."

- Alicia Robinson, Keller Student

Graduation Requirements

Total length of the Customer Experience Management Graduate Certificate program varies based on the number of courses taken per 8-week session. That means that if you take 1 class per session, you could complete your Customer Experience Management Graduate Certificate in as few as 16 months.

Total credit hours: 24

On Campus and Online

For those students who need the flexibility of studying online to balance work, school and life, but also want a classroom experience, we offer a mix of both on campus and online learning. Take some courses online and some at a location convenient for you, whichever best fits your schedule.